Excellent Executive Coaching Podcast. 

 A Call Center CEO Can Give Us Insights. Episode 278

This podcast is mostly devoted to personal development and leadership coaching. The host is Dr. Katrina Burrus. She is a First Master Certified Coach from the International Coaching Federation in Switzerland and founding Board Member for ICF Switzerland. She has served as an adjunct professor to several universities and speaks around the world on the topics of leadership coaching and Global Nomadic leadership and has been working as an executive coach for global leaders since 1994.

Excellent Executive Coaching podcast will examples of leadership coaching issues and challenges. Excellent Executive Coaching will provide leadership coaching tips, strategies and resources that can resolve leadership issues. The Excellent Executive Coaching podcast is a platform of discussion and a source of knowledge sharing between professional coaches and leaders. It promotes continued education for executive coaches and leaders around the world.

You are CEO of one of the largest call centres in San José in Costa Rica. What made you, a US citizen travel, live and work in Costa Rica? You trained 10,000 bilingual telemarkers. What makes a good telemarketer? How does phonetic micro expression reading help you become a good telemarketer. Please provide us with a good and a bad example? What are the viral tell signs? What is the Buffer Boomerang technique?  

Welcome to the Excellent Executive Coaching podcast. This program is all about helping you thrive in the most challenging coaching situations. Our aim is to support you in bringing your coaching to the next level.

You are a Leader and you want to…

Announce a challenging restructuring plan and would like to review how best to communicate your message to key stakeholders internally and externally

Build a high performing team that is aligned to the organization’s goals

Get off the treadmill and feel motivated and energized again

Excel after a promotion or in your new role and want to create your strategy, develop your alliances, your team and help you and your team to thrive in your new environment

Leverage your experience abroad and thrive in your new position when you repatriate

Learn to better use your strengths and develop areas that could be your derailment in time

You are a HR partner or Leadership Development professional and you want to…

Conceive of a leadership development program throughout your organization

Prepare your managers and leaders for organizational change

Develop your leaders for the next level